Policies

Terms & Conditions - Fall 2012 Collection

All our products are handmade. Colors and
patterns may vary slightly.

General
• Standard terms are 30% down, Net 30. Other terms may be negotiable, at our
discretion.
• Prepaid orders qualify for free ground shipping within the Continental United
States.
• Past due accounts will be charged a monthly fee of 2.5% until paid in full.
• Orders will not be released to accounts that are past due.
• Orders canceled within ten (10) days of scheduled ship date are subject to a ten
percent (10%) restocking fee
• Any invoice discrepancies must be reported within 30 days. Claims are not
actionable after this date.

Shipping
• All prices are FOB Jackson Hole, WY
• We are not responsible for any lost or missing shipments sent in accordance with
buyer’s shipping instructions
• Specific ship dates will be arranged for each order on first-come/ first served
basis .

Returns/Exchanges
• We have a 100% satisfaction guarantee. Returns may be made for any reason
within 30 days of receiving product. Returns may be made after this date for
defective merchandise.
• All returns/exchanges require a return authorization number.
• Shipping on all returns is the responsibility of the buyer, unless return is due to
incorrect or imperfect product.